printable version of page Printer-friendly page

Sample Activity

The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Healthcare Facility Literacy-Friendly

Recommendations for Oral Exchange Improvement

We suggest that staff members follow these recommendations to ease the burden on patients:

Resources Related to Oral Exchange

Institute of Medicine (IOM). (2004). Health literacy: A prescription to end confusion. Washington , DC : The National Academies Press.

Roter, D. (2005). Health literacy and the patient-provider relationship. In J.G. Schwartzberg, J.B. VanGeest, & C.C. Wang (Eds). Understanding health literacy; implications for medicine and public health. (pp 87-100). Washington , DC : American Medical Association Press.

U.S. Department of Health and Human Services (HHS). (2003). Communicating health: Priorities and strategies for progress—Action plans to achieve the health communication objectives in Healthy People 2010 . Washington , DC : U.S. Government Printing Office.

Weiss, B.D. (2003). Health literacy: a manual for clinicians. Chicago: American Medical Association Press.

Contents | Introduction | Sample Activity | Forum Guide

Updated 7/27/07 :: Copyright © 2005 NCSALL